YASMINA TERMS OF SERVICE
Before using Yasmina, please read these Terms of Service ("Terms") carefully, including privacy policy ("Privacy Policy"). By using the Yasmina Voice Assistant Service or any part thereof ("Yasmina"), you unconditionally accept these Terms, which form a binding agreement between Yasmina Labs Trading FZE (the "Company") and you (the "User"). If User does not accept these Terms, User may not use Yasmina.
Binding Terms. By starting to use Yasmina through connected hardware devices, a mobile application, or the website (the "Device"), the User is deemed to have accepted these Terms, as well as the terms of the Privacy Policy referred to below, in full, without any reservations or exceptions.
Data Processing: By using Yasmina, the User agrees that the Privacy Policy, which can be found at: https://yango.com/legal/yango_yasmina_privacy_policy, is an integral part of these Terms, User’s data would be processed in accordance to this Privacy Policy.
These Terms Could Be Amended. The Company may, at its sole and unilateral discretion, amend these Terms at any time, including by assigning its rights and obligations under these Terms to a third party of its choosing, without prior notice to the User or User’s consent. Unless otherwise stated in the updated Terms, such modifications shall take effect immediately upon publication at the following URL: https://yango.com/legal/yasmina_termsofuse. User is responsible for regularly reviewing the most current version of these Terms. Continued use of Yasmina after any such changes constitutes the User’s acceptance of the updated Terms. If the User does not agree to the amended Terms, User must stop use of Yasmina as of the effective date of the changes.
Authentication. Yasmina uses a unified authentication system, which may be provided by different third-party providers depending on the country associated with User’s mobile phone operator, as outlined in the Yango ID Terms of Use (available at: https://yango.com/legal/yangoid_tou). For details regarding how these providers process User’s your personal data, please refer to the Yango ID Privacy Policy (available at: https://yango.com/legal/yangoid_privacy_policy).
Functionality. Yasmina enables users to interact with the voice assistant by initiating voice or text commands through the Device. Yasmina’s responses are generated automatically and in real time, without human review or oversight. Accordingly, the Company does not guarantee the accuracy, completeness, or appropriateness of any responses and shall not be liable for any actions, decisions, or outcomes resulting from their use. The User acknowledges that responses may be imprecise, irrelevant, or unavailable, and Yasmina may prompt the User to rephrase or clarify requests. An active internet connection, obtained and paid for by the User, is required for Yasmina to function.
Limited Functionality. The Company is not responsible for the accuracy, relevance, and correctness of the information in the answers provided by Yasmina. The Company does not guarantee that an answer or reply will be generated to each one of the User's requests; and Yasmina may offer to reformulate the request.
No Editorial Control. The User is notified and agrees that the answers of Yasmina are not an indication or an expression of an opinion, a position or a statement of fact of the Company, its affiliates, Company’s and its affiliates’ directors, officers, employees, agents or any third party. Answers provided by Yasmina cannot be, under any circumstances, regarded as guidance or advice when making decisions or taking any actions.
Third-party Services. The User acknowledges and agrees that any interaction between the User and third-party partners and/or their respective software applications or services (collectively, "Partners") is conducted independently by the User and without the involvement or participation of the Company. The Company is not, and shall not be deemed to be, a party to any contractual or other legal relationship formed between the User and any such Partner. The Company accepts no responsibility or liability whatsoever for any acts, omissions, representations, services, products, content, or terms and conditions of any Partner, nor for any disputes, claims, losses, or damages arising out of or in connection with the User’s interaction with any Partner or use of any Partner services.
Third-Party Services and Partner Interactions. The User acknowledges and agrees that any interaction with third-party partners ("Partners") and/or their software applications or services is conducted solely by the User, without the involvement or participation of the Company. The Company is not, and shall not be considered, a party to any legal relationship or contractual arrangement between the User and any Partner. Accordingly, the Company disclaims all responsibility and liability in connection with such interactions, including but not limited to any transactions, communications, or use of Partner services or Content:
- financial and any other transactions made between the User and Partners, including any consequences or liabilities of such transactions, including the User’s acquisition of goods, works, or services from Partners;
- designation and description of any skill/competence/technical details by the Partners. The Company does not confirm nor deny compliance with the law, the accuracy or reliability of the description of any skill/competence/technical details by the Partners;
- content, relevance, legality of information provided by Partners, including information about the goods, work, or services they offer, their actual availability, cost, etc.; and
- processing by Partners of the User’s personal data provided to such Partners when accessing software products and/or goods, works, services of Partners.
Reporting Partner’s Misconduct. If the User has reasonable grounds to believe that a Partner’s activities may violate applicable law, infringe the rights or interests of third parties, or involve unlawful content or conduct, the User may submit a complaint via Yasmina Support at: https://yasmina.yango.com/support/en/feedback. Upon determining a breach of these Terms or related obligations (including those applicable to Partners), the Company may impose such measures as it deems appropriate, including restriction or termination of access to Yasmina. For the purposes of quality assurance and compliance with applicable legal obligations, the Company retains records of interactions between Users and Partners. Such information is processed by the Company in accordance with its Privacy Policy, available at https://yango.com/legal/yango_yasmina_privacy_policy.
Subscription Requirements for Certain Features. Certain features made available by the Company or third parties through Yasmina—such as music streaming—may be accessible only to Users with an active Yango Play subscription. Access to and use of these features are subject to the terms and conditions of the applicable Yango Play subscription, which are available online at https://yango.com/legal/uae_yango_play_conditions.
Third-Party Devices and Compatibility. The Company is not a party to the production, acquisition, use, or maintenance of any third-party hardware devices managed or accessible through Yasmina. The Company does not guarantee the safety, efficiency, or compatibility of third-party devices with Yasmina. To ensure the safety of the User and the User's property, it is strongly recommended that the User verify the execution of commands and confirm the proper functioning of devices after issuing relevant voice commands through Yasmina.
Data Collection and Use for Third-Party Devices. When connecting and using third-party devices through Yasmina, the Company may collect the following information: device identifiers, types, names, models, versions, user-defined settings (such as device name and location), device status, and device usage statistics within Yasmina. This data is processed in accordance with the terms of the Privacy Policy, available at https://yango.com/legal/yango_yasmina_privacy_policy, and is used solely for the purpose of ensuring the proper functioning of Yasmina.
Collection and Use of User Interaction Logs. The User acknowledges and agrees that, upon activation of Yasmina, the Company may automatically collect and process information related to the User’s interaction with Yasmina. This may include, without limitation, data concerning the activation and usage of specific skills, voice commands issued, voice recordings, and queries made by the User. The User further consents to the collection and use of voice recordings, including any spoken inputs directed to Yasmina while it is active, for the purposes of recognizing and interpreting the User’s commands and facilitating the corresponding functionality of Yasmina. The data collected may also be processed for the purpose of analyzing, developing, and improving Yasmina and/or its specific functions, except for voice input scripts and calendar entries, which do not involve the transfer or use of recorded data. The User has the option to specify their settings for the use of their data.
Transfers of Data. The User hereby acknowledges and consents to the processing of their personal data in accordance with the Privacy Policy located at https://yango.com/legal/yango_yasmina_privacy_policy. The User further agrees that, where necessary to provide and support operations of Yasmina, User’s personal data may be transferred to and processed in countries outside the User’s country of residence, including jurisdictions that may not offer the same level of data protection as the User’s home jurisdiction. In providing such consent, the User acknowledges that these transfers are necessary for the performance of these Terms and the functionality of Yasmina.
Intellectual Property Rights. Yasmina may contain images, audio, video, text materials, and data, including those generated through special functions and skills of Yasmina (collectively, the "Content"). All rights to the design of Yasmina as a whole, its individual elements, the software, and the neural network algorithm used to generate texts and responses belong to the Company. Rights to any Content that constitutes intellectual property and is included in Yasmina (such as text, visual, audio, and video content) are owned by the respective rightsholders. The User shall be responsible for any infringement of the intellectual property rights of the Company, other rightsholders, or third parties, in accordance with applicable laws.
Content Use. The Content and all other intellectual property made available through Yasmina are provided solely for the User’s personal, non-commercial use. The Company makes no representations or warranties regarding the continued availability of Content, nor does it guarantee access to such Content for any specific duration or within any particular geographic territory.
Prohibited Use of Content. The User shall not take any actions aimed at circumventing technical protection measures against unauthorized use of the Content. Any copying, reproduction, processing, distribution, public display, bypassing of technical protection measures, or other use of the Content beyond the capabilities provided by Yasmina, as well as any use for commercial purposes without the prior written consent of the Company, is prohibited.
Changes to Yasmina. Yasmina is an evolving service and is provided (including Content) on an "AS-IS" basis. The Company may change, suspend, or discontinue Yasmina, or any part of it, including any Partner’s services, at any time without notice
Disclaimer of Warranties. Yasmina is provided solely for personal use by the User and is intended for non-professional, general purposes only, excluding any commercial use, and the Company makes no representation or warranty about Yasmina, including any representation that Yasmina will be error-free, or uninterrupted operation of Yasmina or its individual functions, nor does it warrant that Yasmina will meet the specific purposes or expectations of the User.
Limitation of Liability. To the fullest extent permitted by law (and unless the Company and the User have entered into a separate written agreement that overrides these Terms and this section in particular), the Company, including its affiliates, will not be responsible for (i) losses that were not caused by a willful breach on Company’s part of these Terms, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses or damages that were not foreseeable to both the User and the Company when the User commenced using Yasmina. The Company will not be held responsible for any delay or failure to comply with its obligations under these Terms if the delay or failure arises from circumstances which are beyond Company’s reasonable control. Unless otherwise required by applicable law, in no event shall the aggregate liability of the Company, its licensors, or its service providers arising out of or in connection with these Terms or the User’s use of Yasmina exceed the total amount of fees paid or payable by the User to the Company for Yasmina during the six (6) months immediately preceding the event giving rise to the claim for damages
Information. The information provided through Yasmina is for reference purposes only, and is not intended to constitute, nor should it be construed as, factual representations, professional advice, or a substitute for an independent judgment. The Company no representations or warranties, express or implied, as to the accuracy, completeness, relevance reliability or relevance of any information available through Yasmina. The Company disclaims all liability for any reliance placed on such information by Users or any third party, and User acknowledges that any actions taken based on such information are done so entirely at their own risk.
Age. Yasmina is not intended for use by individuals under the age of 21 ("Children"). The Company cannot guarantee that Yasmina will be free from the Content that may not be suitable for Children. Accordingly, access to and use of Yasmina by a child is permitted only with the express knowledge, consent and active supervision of their parent or legal guardian ("Legal Representative"). The Legal Representative must review and accept these Terms on behalf of the Child and assumes full responsibility for the Child’s use of Yasmina, including monitoring Child’s interactions with the Content.
Applicable Laws and Courts. These Terms shall be governed by and construed in accordance with the laws of the Dubai International Financial Center ("DIFC") and any dispute concerning these Terms , including as it may relate in any way to User’s use of Yasmina, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with these Terms or Yasmina shall be subject to the exclusive jurisdiction of the DIFC courts (including DIFC Small Claims Tribunal ("SCT")). For the purposes of this section, User waives any objection (on the grounds that either of them is an inconvenient or inappropriate forum to settle any dispute to either the courts of the DIFC or the SCT.
Severability. If any term or condition of these Terms is deemed invalid, void, or for any reason unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining terms or conditions.
No Transfer. The User may not and shall not transfer any of their rights or obligations under these Terms to anyone else without Company’s consent.
No Third-party Beneficiaries Terms. These Terms do not confer any third-party beneficiary rights. All of Company’s rights and obligations under these Terms are freely assignable by the Company, including, but not limited to, in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
Termination. The Company may terminate User’s access to Yasmina at its discretion without notice (except as may be required by applicable law). User’s rights under these Terms will automatically terminate without notice User fails to comply with any of its provisions. In case of such termination, the Company may immediately revoke User’s access to Yasmina without refund of any fees. The Company’s failure to insist upon or enforce User’s strict compliance with these Terms will not constitute a waiver of any of the Company’s rights.
Contacts. If questions, statements or claims arise, the User has the right to report them to Yasmina support at: https://yasmina.yango.com/support/en/feedback.
Yasmina Labs Trading FZE, LB182702WS08, Jebel Ali Freezone, Dubai, United Arab Emirates
Date of publication: 12.06.2025
Previous version of the document: https://yango.com/legal/yasmina_termsofuse/23082024
Previous version of the document: https://yango.com/legal/yasmina_termsofuse/15022024