Which service class can you choose?
Economy, Comfort, and Comfort+ are the service classes listed for Senegal. Select a class after you enter your route and compare the options presented for your trip. The class names help you identify the kind of ride you are requesting; they do not, on their own, tell you the final fare for a particular journey.
If you change your route, review the options again. The details shown for your request matter more than a general price claim.
What can you see before and during a ride?
The app presents trip information before you request a ride and offers real-time tracking while you wait and travel. It also shows price information upfront. Use the details shown for your own request to check the route, class, and price before you confirm.
The app shows the partner driver's photo and rating before the ride starts. Check them alongside the ride details. During the trip, follow its progress in the app.
What safety tools does the app offer?
The app offers ride-detail sharing and an emergency button. You can share a link with someone you trust so they can see your ride details. Open the trip screen to find the tools available for your ride, including the emergency button if you need help.
Check the partner driver and trip details before the ride begins. If you need help, use the app's help options.
Which routes can you explore?
You can enter a pick-up point and destination in the app to explore a route. Popular route examples do not establish a price for every trip. For a route you actually want to take, use the trip details shown after you enter your own points.
For a Dakar route, use your actual location and destination rather than treating a popular route example as a fixed offer.
Where can you find Yango rides in Dakar?
Dakar has a dedicated city page. If Dakar is your starting point or destination, use the Dakar ride information to explore the local page, then enter your route in the app. Review the options shown for your specific request.
The country rider page gives an overview; the city page focuses on Dakar.
How can you pay for a ride?
Cash and card are listed as payment options, including Visa and Mastercard. Check the payment choice shown for your request in the app before confirming. If you want to use a particular method, make sure it appears as an option for the trip you are arranging.
For questions about a payment or completed trip, use the service's help options.
How do you get started with Yango?
Open the Yango app, enter the places for your trip, and choose from the options it displays. You can also start in a browser. Choose the route that works for you, review the details, and request a ride with a partner driver through the information service.
Use the Dakar page if you want local information before making a request.
What is Yango's role in a ride?
Yango is an information service that connects users with local transportation providers. Partner drivers provide the transportation service. In the app, you can enter trip details, look at the options offered, and follow the information for a request. This is why the page describes requesting a ride in the app rather than booking a vehicle operated by Yango.
If you need help after making a request, visit Yango Support or use the app's help options.
Where can you find answers about requesting a ride?
The app and this page explain how to start a request. These answers cover common searches about rides in Senegal and Dakar. Check the details shown for your own trip when you need an answer about a particular route, class, or payment method.
How do I request a ride in Senegal?
Enter your pick-up point and destination in the Yango app, choose a service class, review the trip details, and send a request. You can also start from the browser ride page.
Can I request a ride by phone number?
You can request a ride through the Yango app or browser. If you want to know whether another request method is available, check the app's help options.
Where can I find ride information for Dakar?
Visit the Dakar city page for local ride information. Enter your actual pick-up point and destination in the app to see details for the trip you want.
Can I schedule a ride for later?
Check the options shown in the app for your location and route. Plan a later ride only if a scheduling option is shown for your request.
How can I contact Yango about a ride?
Open the help options in the app or visit Yango Support. For a trip-specific question, use the information shown with your request when you contact support.
Yango is an information service; transportation services are provided by third parties.
