YANGO PLAY SUBSCRIPTION TERMS

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Published: 01.08.2025

Effective date: 01.08.2025

Terms and Definitions

Yango Play Subscription shall mean the provision of the User with the opportunity, for a fee and for a limited period of time, to obtain a remote access to the part of the Content, excluding the Crunchyroll Channel Content, for viewing and/or listening via the Internet.

Yango Play х Crunchyroll Subscription shall mean the provision of User with the opportunity, for a fee and for a limited period of time, to obtain remote access to the part of the Content, including the Crunchyroll Channel Content, for viewing and/or listening.

Crunchyroll Channel shall mean a “Crunchyroll” branded component (subsection) of the “Movies and Series” or “Watch” section of the Service.

Crunchyroll Channel Content shall mean, collectively, content (including any audio or video content) and materials which are made available through the Crunchyroll Channel.

Subscription Terms or Terms shall mean these Terms available at: https://yango.com/legal/uae_yango_play_conditions.

Yango Play Service or Service shall mean Yango Play Service, which Terms of Use are available at: https://yango.com/legal/yango_play_mobile_agreement (hereinafter - the “Terms of Use”).

Content has the meaning set out in the Terms of Use.

Subscription shall mean a Yango Play Subscription or a Yango Play x Crunchyroll Subscription, as applicable (hereinafter together - the “Subscriptions”).

Subscription Content shall mean the relevant part of the Content available to the User pursuant to the respective Subscription on these Terms.

User Account shall mean a unique account of the User on the Service.

Subscriber shall mean the User with the User Account who obtains the Subscription with an electronic device IP address that Funtech believes to be related to any of the following countries: the United Arab Emirates, the Kingdom of Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, Egypt or Jordan.

Subscription period shall mean the limited period of time specified in the User Account for which the Subscription is made and applicable fee is set.

The one-month Subscription Period is equal to thirty (30) calendar days.

The half-a-year Subscription Period is equal to one hundred and eighty (180) calendar days.

The one-year Subscription Period is equal to three hundred and sixty (360) calendar days.

Funtech shall mean Funtech Loyalty Card Services LLC, registration number 2060503, located at: UAE, Dubai, Trade Center Second, The Offices 2, Unit № TO2-FLR03-03.04-2

Privacy Policy shall mean the Service’s privacy policy available at: https://yango.com/legal/yango_play_privacy_policy

Apps shall mean mobile and/or smart TV apps (including, for the avoidance of doubt, different versions of such apps for different operating systems and devices) associated with the Service.

The Terms may use other definitions specified in the Terms of Use.

1. General Provisions

1.1. These Terms establish the terms and conditions for providing the User with Subscriptions.

1.2. By purchasing a Subscription, the User shall be considered to have accepted the Terms, as well as the provisions of all documents to which the Terms refer, in full, and without any reservations and exceptions. If the User does not agree with the provisions laid out in the indicated documents, the User is required to cease using the Subscription and cancel the renewal of the Subscription.

1.3. Funtech maintains its exclusive right to make changes to the Yango Play Service, including changes and updates to these Terms. The latest version of the Terms will be valid from the date of publication on the website or in the Apps and Funtech will provide advance notice prior to the changes coming into effect in any reasonable way in compliance with applicable law. The current Terms are always available at https://yango.com/legal/uae_yango_play_conditions.

1.4. If Funtech introduces any changes to the Terms and/or the documents to which the Terms refer, following the procedure provided in clause 1.3. of the Terms, that the Subscriber does not agree with, the Subscriber is required to cease using the Subscription and to cancel the renewal of the Subscription. In any case wherein the Subscriber performs an action aimed at receiving remote access to the Subscription Content as part of the Subscription after being notified of the new version of the Terms and/or other documents to which the Terms refer to, Funtech can consider at its own discretion the Subscriber’s access as confirmation from the Subscriber that they agree with the new version of the Terms and the documents to which the Terms refer.

1.5. The Subscriber is entitled to access the Subscription Content primarily within the country in which the User has obtained the Subscription in accordance with these Terms and only in the territory where Funtech offers the Service and has obtained the necessary licenses to offer the Subscription Content. The Subscriber hereby acknowledges and agrees that the availability of the Subscription Content or any part thereof may vary by the territory and may change from time to time due to technical reasons and/or restrictions set by the licensors with regards to certain Subscription Content, as well as other relevant reasons.

1.6. By purchasing a Subscription, the User:

1.6.1. acknowledges that they are legally competent and have reached the age required in accordance with the law to carry out the transactions provided for in the Terms;

1.6.2. guarantees the veracity of the personal information that they provided when registering and using the Yango Play Service (and/or any service of Funtech’s affiliate) and when purchasing a Subscription, and assumes all responsibility for its accuracy, fullness and veracity. The User assumes all possible risks associated with the actions that they have made with errors or inaccuracies in the personal information that they have provided;

1.6.3. confirms that they have fully read and unconditionally agreed with the Terms, and that they understand the provisions of the Terms and documents to which the Terms refers;

1.6.4. provides their consent to receive advertising and informational messages;

1.6.5. confirms their consent with the rules and terms provided in the following documents:

1.7. As a part of the Subscriptions, the access to the Subscription Content is limited to the maximum combined number of 5 devices per the Subscriber and the simultaneous playback of the Subscription Content is possible on no more than 2 devices. Despite the foregoing, additional restrictions on the maximum combined number of devices and/or concurrent streams may apply in case of promotions accepted by the User.

1.8. In order to increase the attractiveness of the Subscription for Users, Funtech has the right to invite Users to participate in the promotion, the terms of which are posted at: https://yango.com/legal/uae_special_family_subscription_offer/. By subscribing to such terms, the User agrees to participate in the promotion mentioned in this clause, if such promotion offer is available to him or her.

2. The Subscription

2.1. Making a Subscription and access to the Subscription Content are only available to the User, who logged into Yango Play Service as prescribed by the Yango Play Terms of Use (https://yango.com/legal/yango_play_mobile_agreement).

2.2. In order to access to the Subscription Content, additional information may need to be entered in the Account. The User is required to enter any missing information; otherwise, they may be refused remote access to the corresponding content.

2.3. By purchasing the Subscription, the User enters into an agreement with Funtech (hereinafter – the “Agreement”) according to the conditions provided for in these Terms. According to the Agreement, Funtech is required to provide the User with remote access to the Subscription Сontent via the Internet for the Subscription Period, and the User is required to pay the cost of the Subscription (with the exception of the cases given in clause 3.7. of the Terms).

2.4. The Subscription Period and Subscription fee amount are specified in the User Account. Unless the User Account specifies otherwise, the Subscription fee is charged for each Subscription Period determined when subscribing. Where not explicitly indicated, the Subscription fee specified in the User Account includes all applicable taxes (if any).

2.5. The User buying a Subscription via a mobile app store shall pay for the Subscription as specified in this Clause.

The fee payment based on the technology “In App Subscription”, provided by Apple Inc., as well as the automatic renewal of the Subscription shall be conducted based on the terms posted on the Internet at: https://www.apple.com/legal/internet-services/itunes/ww.

The fee payment based on the technology “In-app Billing Subscriptions”, provided by Google Inc., as well as the automatic renewal of the Subscription shall be conducted based on the terms posted on the Internet at: https://play.google.com/intl/en/about/play-terms.html

2.6. The User buying a Subscription shall pay for the Subscription as specified in this Clause (not applicable for Users who purchase the Subscription in the mobile app store). In order to make a Subscription and further pay for it, the User buying a Subscription may link his or her bank card and/or electronic payment instrument to his or her User Account (the "Linked Card"). For the purposes of these Terms, any bank card and/or electronic payment instrument linked to the User Account (including those linked when, prior to, or after making a Subscription) shall be deemed to be a Linked Card.

The User may choose one of the Linked cards as the preferred payment method using by Funtech for debiting the Subscription fee; all other Linked cards will be deemed as alternative payment method. The User hereby agrees that in case the Funtech failed to debit the Subscription fee from the Linked card chosen by the User as the preferred payment method, the Funtech may debit any of the Linked Cards with the amount equal to the Subscription fee on a monthly basis until the Subscriber cancels the Subscription’s renewal.

To confirm the validity of a Linked Card, Funtech may charge (hold) the amount up AED 1 (for the UAE), SAR 1 (for the Kingdom of Saudi Arabia), QAR 1 (for Qatar), OMR 0,1 (for Oman), BHD 0,1 (for Bahrain), KWD 0, 1 (for Kuwait), EGP 9,99 (for Egypt), JOD 0,19 (for Jordan) to be refunded to the User who bought the Subscription, if the transaction is successful. Failure to charge the said amount means that it is impossible to add this Linked Card and subscribe/pay for the Subscription.

When the User enters the Linked Card data and further uses the Linked Card, he or she confirms and guarantees that he or she has specified the accurate and complete data of the valid bank card issued in his or her name; he or she complies with the rules of international payment systems and the requirements of the issuing bank that has issued the Linked Card, inter alia, in terms of non-cash settlements; he or she specified the accurate and complete data of the electronic payment instrument; he or she complies with the e-money operator's requirements.

Funtech reserves the right to require at any time the User to confirm the details specified in the User Account, including the details of the Linked Card, and request supporting documents (in particular, identity documents); if Funtech decides so, failure to provide these documents is equivalent to the provision of unreliable information and may have consequences stipulated by Clause 3.1 of the Terms.

2.7. Remote access to the Subscription shall be considered to be provided to the User for the Subscription period in full from the moment the User pays for the Subscription in Funtech’s server, provided that the fact of payment is reflected in Funtech’s electronic accounting system (or from different time in cases specified in the Account).

Funtech's obligations to provide the Subscriber with remote access to the Subscription shall be considered fulfilled to the Subscriber, regardless of whether the User requested the corresponding performance from Funtech during the Subscription Period.

2.8. When subscribing from the Account, the User agrees that for each Subscription Period the User determined when subscribing the Funtech may, as an advance fee, charge the Subscription fee (subscriber fee) set by Funtech on the day of payment until the Subscriber decides not to renew the Subscription for the next Subscription Period.

2.9. The User acknowledges and agrees that the Subscription is automatically made for an indefinite period of time from the date the first Subscription Period is paid for. The User buying the Subscription may refuse to renew the Subscription for the next Subscription Period in the User Account. In this case, the Subscription (namely, the User’s remote access to the Subscription Content shall be terminated on the day after the last day of the paid Subscription Period. Moreover, Funtech can terminate the Subscription according to the cases indicated in the Terms and provided that the Subscriber is notified.

If the User's bank/credit card provider challenges a transaction carried out using a bank card to pay for the Subscription, Funtech may treat it as the User's refusal from Subscription from the date Funtech receives the corresponding request from the User's bank/credit card provider.

2.9.1. If the balance of the Linked Card is insufficient to renew the Subscription, Funtech may choose not to cancel the User's access to the Subscription until the Linked Card is debited with the subscription fee amount. Funtech may treat a long-term insufficient balance of the Linked Card as the User's refusal to renew the Subscription from the date the unpaid Subscription Period begins.

2.10. By accepting the Terms, the User buying the Subscription and using the User Account consents to the regular automatic debiting of his/her account to pay for the Subscription and acknowledges that debit orders issued under this clause of the Terms are those of the User, and both the processing center and the acquiring bank's actions taken to debit the User account in accordance with this Clause of the Terms are performed with the User's consent.

Automatic debiting under this clause of the Terms begins subject to the following:

  • the User enters all the required details of the Linked Card;
  • the automatic Linked Card debiting service is activated as follows: automatically when the first payment is made;
  • by clicking the Subscribe button (or any other similar button), which shall mean the User consents with these Terms.

2.11. The data on use of the Funtech transmitted in accordance with the Subscription Terms is stored and processed in compliance with the Privacy Policy. The User gives consent to Funtech to process his/her personal data provided to Funtech when using the Yango Play Service as part of the Subscription (including when access to the Subscription Content is provided as well as when purchasing and paying for the Subscription) to fulfill the Terms, including to transfer his/her personal data to third parties, which Funtech engaged to fulfill their rights and obligations in accordance with the Terms.

2.12. The User shall independently check the Subscription status in the User Account (paid Subscription period, Subscription cost, list of available Content, which may change, including having Subscription Content added and/or removed) as well as to track any changes and additions to the Terms (https://yango.com/legal/uae_yango_play_conditions) in the User Account and in prior notice which shall become effective from the date of making corresponding change in the User Account (unless another effective date for change is indicated in the User Account) or at the specified web-pages or in prior notice.

2.13. The User accepts and agrees that Funtech can make any changes to the list of Subscription Content and/or the Subscription Content itself. The User accepts and agrees that although remote access to the Subscription Content is provided, specific components of the Subscription Content may be unavailable. Some components of the Subscription Content may be unavailable to the User in accordance with the terms of the document regulating their use. The Rightholder at its sole discretion determines the Content available through the Service. Funtech is not responsible for availability or unavailability of some components of the Subscription Content.

2.14. In case the User purchases the Subscription via mobile app store or a third-party – either as a standalone service or as a part of a bundled offering - the relations between the User and Funtech in terms of paying for the Subscription, the Subscription period, cancellation or renewal of the Subscription, the conditions for providing a free Subscription period, shall be governed by these Terms. This applies unless otherwise specified in the terms of the mobile app store or third-party provider through which the Subscription is obtained (whether as a standalone or bundled service), which terms the User accepts when subscribing.

2.15. In case the User has an existing Subscription (except for Subscriptions purchased through telecom operators or mobile application stores), when purchasing a Subscription with a wider content, the validity period of the first Subscription shall be suspended and after deactivation of the last Subscription shall be renewed for the validity period of the previously unused prepaid period of the first Subscription without further extension.

2.16. In the event that the User has a Subscription provided at no charge, but with the condition of paid extension of the Subscription from the date of termination of the free period, and the User purchases another Subscription during such free period (including if the Subscription is suspended in accordance with the provisions of clause 2.15 of the Terms and Conditions), Funtech is entitled to prematurely terminate the User's access to the free period of the first Subscription activated by the User without further extension.

2.17. Some Subscriptions may only be available for activation within a specific Subscription period (one month, one year, half a year) and may not be available for activation through the mobile app store and/or telecom operators.

3. Other terms and conditions. Restrictions.

3.1. Funtech reserves the right, at their own discretion, to deny the User access to the Subscription, restrict the User’s access to the Subscription, block the User Account, including, but not limited to, upon detecting that the User provided incomplete or false information, or upon detecting that the User violated this Terms or the legislation of the country of the User location.

3.2. Funtech has the right to unilaterally change the Subscription fee amount provided that the Subscriber is notified of such change and is able to cancel the subscription. If the User purchased and paid for the Subscription (with automatic renewal of the Subscription), they shall be notified of such a change 30 (thirty) calendar days prior to the changes coming into effect by the following method (at Funtech’s discretion): (a) by publishing a new version of the Terms at https://yango.com/legal/uae_yango_play_conditions and sending it to the Subscriber by email, or (b) by publishing information about the new Subscription fee amount in the User Account or in the AppStore or GooglePlay mobile app store or other telecommunication channels and notifying the User. However, the cost of the Subscription Period actually paid by the User at the time the corresponding change was made shall not be subject to change.

3.3. As a general rule, User identification is done according to User’s Account data. Funtech has the right to use any data for User identification, including information about the User who paid the fee, where such identification does not violate the rights of the parties, the rights of third parties, and the existing legislation.

3.4. Unless otherwise directly authorized to the User by Funtech, the User does not have the right to transfer the rights and/or obligations provided for in the Subscription to third parties, either for a free or free of charge.

3.5. The User is required not to abuse the remote access to the Subscription Content that they have been provided with, including not carrying out actions aimed at the use of the Subscription Content in the interests of third parties.

3.6. The User is required to comply with the requirements of all documents regulating the conditions of use of the corresponding services and provision of the Subscription.

3.7. If the User is provided with access to the Subscription without independently purchasing or paying for the Subscription, then that User, by performing any actions aimed at receiving remote access to Subscription content as part of the Subscription, confirms that he/she agree to these Terms and has to comply with them.

3.8. Funtech shall take all reasonable measures and carry out any appropriate actions aimed at maintaining the functionality of the Yango Play Service, within which remote access to Subscription Content as a part of Subscription is provided. However, the User shall be aware of the possibility of technical malfunctions and failures in the operation of the Yango Play Service, and agrees that Funtech does not have the technical ability to predict when and how they will occur, nor notify the User about them in advance, nor completely exclude the possibility of their occurrence. The occurrence of such malfunctions or failures, regardless of the causes and consequences, cannot be the basis for applying liability measures to Funtech.

3.9. All questions and complaints related to the Terms should be sent at: https://yango.com/legal/uae_yango_play_conditions/help@support.yango.com

3.10. Funtech has the right to engage third parties for the purposes of invoking or exercising their rights in accordance with these terms, at their own discretion.

3.11. These Terms shall be governed by and construed in accordance with the laws of the Dubai International Financial Center (DIFC) and any dispute concerning these Terms or their interpretation shall be subject to the jurisdiction of the DIFC courts (including Small Claims Tribunal for Claims).

Previous version of the document: https://yango.com/legal/uae_yango_play_conditions/07062024/

Previous version of the document: https://yango.com/legal/uae_yango_play_conditions/01022024/

Previous version of the document: https://yango.com/legal/uae_yango_spark_conditions/22122023/