YANGO PLAY CASHBACK LOYALTY PROGRAM PROGRAM CONDITIONS
PLEASE READ THESE PROGRAM CONDITIONS BEFORE ACCESSING OR USING YANGO PLAY CASH BACK LOYALTY PROGRAM
These Program Conditions (Program Conditions) are the conditions referred to in clauses 1.3, 2.1 (the “Partner” definition) and 4.1 of the Yango Play Cashback Loyalty Program Terms and Conditions (Terms and Conditions) available at https://yango.com/legal/yango_play_loyalty/.
Unless otherwise set forth herein, capitalized terms used in the Program Terms shall have the same meanings as in the Terms and Conditions.
1. EARNING POINTS
1.1. The Points can be earned as follows, subject to any other terms and conditions communicated to the User in the relevant Service interface from time to time.
1.2. The Points can be earned and utilized only in connection with a non-cash Purchase, unless otherwise set forth herein. The Points may not be utilized for the whole amount of the Purchase price.
|
Service |
Actions for which the Points are earned |
Amount of the Points (1 Point = 1 Omani Rial of the Purchase price) |
Additional Terms |
|
Yango Rides |
Purchase of Discounts or Economy trip paid with cash |
10% of the actually paid value of the trip, but no more than 20 OMR per Purchase |
|
|
Purchase of Female, Minivan, Business, Comfort and Premier trips paid with cash |
10% of the actually paid value of the trip, but no more than 40 OMR per Purchase |
|
|
|
Purchase of Economy trips paid with card |
20% of the actually paid value of the trip, but no more than 20 OMR per Purchase |
|
|
|
Purchase of Female, Minivan, Business, Comfort and Premier trips paid with card |
30% of the actually paid value of the trip, but no more than 40 OMR per Purchase |
|
2. UTILIZING POINTS
2.1. If the User decides to utilize the accumulated Points, such Points will be transformed into the Discount from the purchase price of goods and/or services purchased by the User in the Service as follows:
|
Service |
Product in respect of which the Discount can be provided |
Additional Conditions for Obtaining the Discount |
|
Yango Rides |
Utilizing Points for all Rides tariffs: Economy, Female, Minivan, Business, Comfort, Premier paid by card |
In any case (even if the User has Points to cover total trip price) the Service will withhold 0.11 OMR |
|
Yango Delivery |
Utilizing Points for all Delivery tariffs: Courier, Express, Cargo, Express_taxi paid by card |
In any case (even if a User has Points to cover total trip price) the Service will withhold 0.11 OMR |
2.2. The number of Points used to obtain the Discount is determined automatically by the algorithms of the Service based on the maximum possible amount of the Discount within the Balance of the earned Points and subject to other restrictions established in accordance with the Terms and Conditions. The amount of the Discount that the User can receive is determined by the number of Points used, with 1 point corresponding to 1 OMR in the Sultanate of Oman. If the amount of the Discount is a fractional value, then it is rounded up or down according to mathematical rules (to the whole value; one second is rounded up to one point.
2.3. The Discount provided under the terms of the Program when using Points is summed up with other Discounts provided in relation to the goods and/or services purchased by the User in the Service (in connection with a marketing campaign, using a promotional code, or for other reasons), except as provided by the Terms and Conditions or in the interface of the Services. At the same time, the Operator has the right to independently determine the order in which the Discount is granted (when using Points or for other reasons first).
2.4. When using Points to obtain the Discount, the number of Points used is written off from the User's Account.
2.5. In addition to cases where Points are used to obtain the Discount, the Operator may write off Points unilaterally, and the User may be unilaterally refused to utilize Points to receive the Discount in the following cases:
2.5.1. after 3 years from the date of earning Points;
2.5.2. the User violates any of its obligations under the Terms and Conditions;
2.5.3. the User refuses to participate in the Program Conditions;
2.5.4. the Term has expired; and
2.5.5. full or partial refund of the funds contributed as part of payment for the Purchase of goods and/or services purchased by the User in the Service, effective in relation to the Points earned for such Purchase pro rata the refunded amount.
2.6. Written off Points cannot be used to receive the Discount.
2.7. Points cannot be utilized, the Discount cannot be provided in case of payment for goods and/or services purchased by the User was made not in the Service, unless otherwise expressly provided by the Terms and Conditions.
2.8. The Operator may at its sole discretion return the number of Points to the User in case there is a return or refusal of the goods and/or services purchased by the User in the Service in which respect the relevant number of Points was written off.
2.9. Any Points earned in connection with a Purchase returned, cancelled or terminated, shall be cancelled by the Operator and deducted from the Balance.
2.10. If the Balance is negative, Points shall be first applied to make the Balance positive.
3. PARTNERS
The following company is the Partners as of the date hereof:
CLOUD WORLD TRADING LLC, a limited liability company, registration number 1283069, registered address at North Aludhaybah, Bousher, Muscat, the Sultanate of Oman, P.O. Box: 2505, postal code: 130.
Date of publication: March 31, 2026
Effective Date: March 31, 2026
Previous version of the document: https://yango.com/legal/play_loyalty_conditions/en/19082025
Previous version of the document: https://yango.com/legal/play_loyalty_conditions/en/12122024