Riders
Drivers
Become a driver
Arequipa
Lima
Trujillo
Flex mode
Loyalty program
Rides for business
Yango Rickshaw
Become a Yango rickshaw driver
Arequipa
Lima
Trujillo
Cities
Lima
Arequipa
Trujillo
Company
About
Career
Partner
Peru
Colombia
Bolivia
Guatemala
Other
English
Español
Riders
Drivers
Become a driver
Arequipa
Lima
Trujillo
Flex mode
Loyalty program
Rides for business
Yango Rickshaw
Become a Yango rickshaw driver
Arequipa
Lima
Trujillo
Cities
Lima
Arequipa
Trujillo
Company
About
Career
Partner
Peru
Colombia
Bolivia
Guatemala
Other
English
Español
Get the App
Yango for iOS & Android
Download now: enjoy nice and comfortable rides
Get the App
Home
/
Support
/
Lost items
Select question
Technical issues
Account error
Promo code isn't working
Managing bank cards
Issue with ride reports
Something else isn't working
Financial issues
Ride never took place
I was charged twice
Price changed
Unrecognized charge
Other issue
Driver or vehicle feedback
Issue with driver
Issue with car
Rides with children
Rides with pets
Positive feedback
Other issue
Safety
I was in a traffic accident
Dangerous driving or traffic violations
I feel unsafe
Lost items
Phone
Other
FAQ
How it works
App settings
Add or delete account
Add or delete a card
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Use promo codes
Get a ride receipt
Safety
New features
Partnerships
Lost items
Phone
Other
Download and
start earning now
Download
and
start earning now
Download
and take a ride
Download
and
take a ride
