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Technical issues

Promo code isn't working

Bank card issues

Issue with ride reports

Something else isn't working

Financial issues

Ride never took place

I was charged twice

Unrecognized charge

Driver or vehicle feedback

Issue with driver

Rides with children

Rides with pets

Positive feedback

I was in a traffic accident

Dangerous driving or traffic violations

Add or delete account

Add or delete a card

Enable push notifications

Change languages in the app

Delete ride history

Requesting and paying for rides

Select payment method

Tip your driver

Use promo codes

Get a ride receipt

Account error

How to add, change, or delete an account

Account issues? Contact us, we're here to help!

To contact Support, use the in-app chat or email support@yango.com