Support Specialist (Togo)
Food delivery
remote
We are looking for a proactive Support Specialist to answer customer questions, make outbound calls, and gather feedback. At our company, we embrace the values of "go tech" and "grow together", fostering an environment where innovation and collaboration drive success.
You will be responsible for
• Responding to customer inquiries promptly and accurately by phone, email, and chat
• Making outbound calls to our customers and partners
• Sharing feature requests and effective workarounds with the team
• Gathering feedback and relaying it to our product, sales, and marketing departments
You might be a fit if you have
• Strong written and verbal communication in French and English
• A people-focused approach and desire to help others
• Good problem-solving and conflict-resolution skills
Explore our benefits
*different conditions apply based on hiring location and position type
Life in balance with Yango
We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is importantPsychological support
Available in different languages to support you when you need it mostLife and private health cover
Life and private health insurance
*different conditions apply based on hiring location and position typeSHARE