Support Specialist (Bolivia)
Food delivery
remote
Yango Group is looking for a Support Specialist to join our team in Bolivia. In this role, you will provide customer support, handle queries across multiple channels, and contribute to improving our services based on customer feedback.
You will be responsible for
• Responding to customer queries in a timely and accurate manner by phone, email, and chat
• Making outbound/proactive calls to our customers and partners
• Sharing feature requests and effective workarounds with team members
• Gathering customer feedback and sharing it with our product, sales, and marketing teams
You might be a fit if you have
• Strong writing and verbal skills in English and Spanish
• A passion for helping and communicating with people
• Good problem‑solving and conflict management skills
Explore our benefits
*different conditions apply based on hiring location and position type
Life in balance with Yango
We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is importantPsychological support
Available in different languages to support you when you need it mostLife and private health cover
Life and private health insurance
*different conditions apply based on hiring location and position typeSHARE