Content Manager (Azerbaijan)

Ride-hailing

remote

Yango Support communicates with drivers and riders, directly impacting customer and partner satisfaction. We're looking for a Content Manager to own the content and style of written texts.

You will be responsible for

• Creating and editing macro texts for taxi drivers and riders covering a variety of situations, from routine requests to complex edge cases • Maintaining a knowledge base and reference materials for support operators • Adapting content to the cultural and linguistic context of the CIS, Turkey, and English-speaking countries • Participating in content quality control and tracking metrics • Assessing task complexity, managing deadlines, and prioritizing workload

You might be a fit if you have

• Native fluency in Turkish or Azerbaijani • C1/C2 fluency level in the other of Turkish and Azerbaijani • B2/C1 English fluency (written and spoken), with Russian fluency a plus • Experience working in a copywriting, content management, translation, or similar role • A clear, concise writing style you can adapt for different audiences • The ability to process information quickly and handle large volumes of text • The creativity to easily find effective phrasings for different situations • An attentive approach and respect for deadlines What we offer: • Remote work • Competitive salary • Stability and official employment • Corporate training and opportunities to develop expertise

Explore our benefits

Life in balance with Yango
We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important
Psychological support
Available in different languages to support you when you need it most
Life and private health cover
Life and private health insurance

*different conditions apply based on hiring location and position type

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