• Managing the quality of partner operations, including delays, cancellations, incorrect orders, and other service issues, while working closely with the commercial team
• Analyzing operational data, identifying key insights, and turning them into clear action plans
• Implementing new tools, processes, and operational standards for restaurants and stores
• Participating in negotiations with key external partners, including C-level stakeholders
• Managing partner operations and content teams while developing local expertise
• Improving partner content quality and coverage, including assortment and photography
• Ensuring high-quality support for partners