Partner Operations Manager (Uzbekistan)

Food delivery
office
Yandex Eats is expanding its food and grocery delivery business in international markets. As we are growing rapidly and strengthening our team in Uzbekistan, we are looking for a Partner Operations Manager to be responsible for the quality of restaurant and store operations to help improve the user experience.
You will be responsible for
• Managing the quality of partner operations, including delays, cancellations, incorrect orders, and other service issues, while working closely with the commercial team • Analyzing operational data, identifying key insights, and turning them into clear action plans • Implementing new tools, processes, and operational standards for restaurants and stores • Participating in negotiations with key external partners, including C-level stakeholders • Managing partner operations and content teams while developing local expertise • Improving partner content quality and coverage, including assortment and photography • Ensuring high-quality support for partners
You might be a fit if you have
• 1+ year of team management experience • Commercial negotiation experience with external partners • The ability to independently manage projects and drive them to completion • Experience making data-driven decisions and turning analytics into actionable steps • The ability to work effectively in a fast-changing environment and take ownership of your area • Strong stakeholder management skills and the ability to influence outcomes without direct authority • An understanding of operational processes in e-commerce, delivery, retail, marketplaces, or related industries • Advanced MS Excel skills • Fluency in Uzbek and Russian (English proficiency is a plus) Learn more about Yandex Urban Services development at dev.go.yandex
Explore our benefits
  • Life in balance with Yango

    We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important
  • Psychological support

    Available in different languages to support you when you need it most
  • Life and private health cover

    Life and private health insurance
*different conditions apply based on hiring location and position type
Partner Operations Manager (Uzbekistan)