We are looking for a proactive Voice Support Agent to handle and process applications from new couriers and participate in lead generation projects. At our company, we embrace the values of "grow together" and "go tech", fostering an environment where innovation and collaboration drive success.
You will be responsible for
• Processing incoming requests from new couriers according to established instructions
• Maintaining communication with new couriers at the start of their partnership with the service
• Participating in projects to reactivate the contact database and support lead generation
You might be a fit if you have
• Strong written and verbal communication skills in Spanish and English
• An understanding of call center operations
• A genuine interest in communicating with people
Explore our benefits
Life in balance with Yango
We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important
Psychological support
Available in different languages to support you when you need it most
Life and private health cover
Life and private health insurance
*different conditions apply based on hiring location and position type