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Logistics Operations Manager (Qazaqstan)

Grocery delivery
office
Almaty
We are looking for a Logistics Operations Manager who will oversee logistics operations and ensure consistent delivery quality. In this role, you will analyze order dynamics, monitor key metrics (delays, cancellations), and work with the courier service. You will plan courier demand taking into account market conditions, prepare analytical reports for business decision-making, and participate in the development and automation of processes. You will also launch and manage projects aimed at business growth and improving logistics performance, from idea to full implementation.
You will be responsible for
• Analyzing and assessing current order trends on a daily and weekly basis • Monitoring delivery quality (delays, cancellations, CTE) and managing its performance • Managing courier activation, training, and onboarding, as well as planning and assessing the required number of couriers based on expected load and the actual market situation • Planning courier demand, preparing analytical reports for business decision-making, and participating in process development and automation • Developing and overseeing projects aimed at business growth in the country, from initiative definition to full implementation • Helping develop methodologies and creating control tools with the goal of further process automation
You might be a fit if you have
• Strong communication skills and can present complex ideas supported by quantified arguments • A proactive mindset and take ownership, with the ability to independently manage and deliver projects • A solution-oriented mindset and are motivated to solve complex and ambiguous problems • Strong analytical skills, including experience with data analysis, processing, and visualization tools, and can draw conclusions from data • The ability to translate quantitative data into plans and actions • A self-driven, highly motivated, and proactive approach to your work • Proficiency in MS Excel
Explore our benefits

  • Life in balance with Yango

    We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important

  • Psychological support

    Available in different languages to support you when you need it most

  • Life and private health cover

    Life and private health insurance
*different conditions apply based on hiring location and position type