Voice Support Specialist (Pakistan)
Ride-hailing
remote
We are looking for someone to handle omnichannel support, make outbound calls, share feature requests with team members, and make sure customer feedback reaches the relevant teams.
You will be responsible for
• Providing timely, accurate support by phone
• Proactively making outbound calls to customers and partners
• Sharing feature requests and effective workarounds with team members
• Collecting customer feedback and sharing it with product, sales, and marketing teams
You might be a fit if you have
• Strong verbal communication skills in Urdu and English
• A genuine interest in helping and communicating with people
• 3+ months of experience in voice support, customer support, or a call center with good problem-solving and conflict management skills
Explore our benefits
*different conditions apply based on hiring location and position type
Life in balance with Yango
We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is importantPsychological support
Available in different languages to support you when you need it mostLife and private health cover
Life and private health insurance
*different conditions apply based on hiring location and position typeSHARE