Operations Specialist in Delivery (Armenia)
Last mile delivery
office
Yerevan
Yango Delivery is a B2B service. We provide city-co-city delivery of documents, cargo, and goods for companies. Our service operates in many countries and is currently growing in the Armenian market.
We are looking for an Operations Specialist to join our team in Yerevan. In this role, you will work with partners, couriers, and operational processes, contributing to service efficiency and development within a structured technology environment.
You will be responsible for
• Building partnerships with logistics companies and couriers and developing channels for partner acquisition and retention
• Managing and developing existing partner relationships
• Monitoring key operational metrics, including productivity, efficiency, and quality
• Improving operational performance based on metric analysis
• Forecasting supply and demand and making data-driven decisions
• Conducting field work, communicating directly with partners and couriers, and testing operational changes in practice
You might be a fit if you have
• A valid digital signature (mandatory requirement)
• Fluency in Armenian and Russian
• Experience in operations management and an understanding of different business areas
• Confidence in negotiations and the ability to find win-win solutions
• Readiness for field work, direct communication with partners and couriers, and hands-on testing of practices
• A results-oriented mindset, data-driven decision-making skills, and experience with analytical tools
• The ability to work at a fast pace, prioritize tasks, and meet deadlines
It’d be a plus if you:
• Have experience working in the delivery sector
• Are proficient in English
What we offer:
• Official employment under the Labor Code of the Republic of Armenia
• Work in a modern office in the center of Yerevan
• A full-time role with a standard schedule
• Meal compensation, private health insurance, and an office gym
• Training, mentor support, and guidance from management
• A stable product and the opportunity to contribute to service development in the region
Explore our benefits
*different conditions apply based on hiring location and position type
Life in balance with Yango
We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is importantPsychological support
Available in different languages to support you when you need it mostLife and private health cover
Life and private health insurance
*different conditions apply based on hiring location and position typeSHARE