Support Specialist (Peru)
Last mile delivery
Remote
Yango Group is hiring a Support Specialist to handle customer inquiries and communicate by email and chat to help users resolve issues in our delivery service. Fluency in English and Spanish required.
Yango Group is seeking a Support Specialist for Yango Delivery in Peru to assist customers by email and chat, resolve issues, and relay feedback to improve our service.
You will be responsible for
• Responding to customer queries in a timely and accurate manner by email and chat
• Sharing feature requests and effective workarounds with team members
• Gathering customer feedback and sharing it with product, sales, and marketing teams
You might be a fit if you have
• A passion for helping and communicating with people
• Good problem-solving and conflict-management skills
• Strong written and verbal skills in English and Spanish
• The ability to write quickly and accurately
Additional information:
Please submit your CV in English only
Explore our benefits
*different conditions apply based on hiring location and position type
Life in balance with Yango
We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is importantPsychological support
Available in different languages to support you when you need it mostLife and private health cover
Life and private health insurance
*different conditions apply based on hiring location and position typeSHARE