Partner Support Specialist (Moldova)

General services
Remote
Yango Group includes a ride-hailing service that helps people get around cities. We're looking for an active and communicative Partner Support Specialist to strengthen and expand our network of taxi fleets. In this role, you will build long-term partnerships, improve fleet efficiency, and support the service’s growth in existing and new regions.
You will be responsible for
• Managing relationships with taxi fleets, building and nurturing long-term partnerships • Negotiating key issues related to partner development • Advising partners on business matters such as hiring, retention, motivation, and operational processes • Resolving daily and non-standard requests, including technical issues, payouts, and SLA feedback • Launching operations in new regions and recruiting partners in cities where the service is not yet available • Expanding cooperation with existing fleets and initiating joint projects with organizations such as taxi schools, driving schools, and car dealerships • Monitoring the market and competitors by collecting and organizing information on activities, partnerships, and pricing policies • Maintaining daily reports, updating spreadsheets, and preparing development plans for partners • Participating in local projects and special initiatives to grow the business and improve partner relations
You might be a fit if you have
• Fluency in Russian and Romanian • Experience in partnership management or sales (preferably B2B) • Strong negotiation skills and the ability to build long-term relationships • The ability to analyze data and make decisions • An organized, responsible, and results-oriented approach What we offer
• Hybrid work format (partly field-based, partly remote) • Schedule: Mon–Fri, 9:00 a.m.–6:00 p.m. (flexibility to shift by one hour) • Stable base salary plus performance bonuses tied to KPIs • Career growth opportunities and professional development
Explore our benefits
  • Life in balance with Yango

    We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important
  • Psychological support

    Available in different languages to support you when you need it most
  • Life and private health cover

    Life and private health insurance
*different conditions apply based on hiring location and position type