• Building and maintaining strong relationships with key clients, serving as their primary contact, tracking project status, and informing them about changes • Developing and implementing strategic account plans to achieve sales targets, drive account growth, and identify new opportunities • Analyzing accounts, developing growth strategies, setting goals, and monitoring the effectiveness of plans • Conducting regular business reviews with clients, assessing their needs, addressing concerns, and providing solutions • Organizing meetings to review cooperation, collecting feedback, and developing action plans based on client requirements • Collaborating with cross-functional teams, including sales, marketing, and customer support, to ensure seamless delivery of services and excellent client experience • Coordinating work between clients and internal teams, sharing feedback, and keeping clients informed about request progress • Improving service quality together with other departments • Identifying upselling and cross-selling opportunities within existing accounts to maximize revenue generation • Analyzing client usage to find additional sales potential, offering complementary solutions, preparing proposals, and negotiating additional agreements