Hub Expert (Morocco)

Yango Ride

Remote

We're seeking a Hub Expert in Morocco experienced in customer support or commercial operations to manage partner and customer relationships, resolve operational issues, and support local engagement.

You will be responsible for

• Responding to partner and customer inquiries in person and by phone, email, and chat • Contacting partners to increase engagement, share best practices, and help them achieve their targets • Processing requests related to lost items, payment issues, urgent incidents, and account verification • Collecting feedback and sharing insights with product, sales, and marketing teams • Supporting driver onboarding processes and participating in local marketing activities

You might be a fit if you have

• Have 3+ years of experience in customer support, commercial, or business development roles • Possess strong communication, relationship-building, and analytical skills • Are results-oriented and able to work both independently and as part of a team

About us

Yango is a global technology company operating in 30+ countries across Africa, Latin America, Europe, and the Middle East. We specialize in transforming cutting-edge innovations into seamlessly integrated services that enrich local communities and enhance daily life.Our mission is to bridge the gap between leading world technologies and local needs—fostering connections and making a tangible difference in people’s everyday experiences. We welcome passionate professionals eager to shape the future of tech-enabled solutions worldwide.

Why Yango?

At Yango, our core values guide everything we do—fueling innovation, fostering collaboration, and driving us to continuously elevate our services for communities worldwide.

Go beyond: We never settle for the ordinary. Every day is a chance to break new ground, champion bold ideas, and redefine what’s possible. By challenging ourselves to reach new heights, we create meaningful impact and inspire progress throughout our teams.
Go tech: We harness cutting-edge technologies to shape the future of everyday life for millions of customers. As part of our team, you are expected to embrace innovation every step of the way, helping us move forward and bring solutions that make a real difference.
Go global, go local: We bridge global perspectives with local insights, ensuring every solution resonates with the culture and needs of the communities we serve. It’s about embracing diversity, collaborating across borders, and empowering each market to thrive on its own terms.
Grow together: We’re a diverse, global community where everyone’s growth matters. Sharing knowledge, mentoring each other, and celebrating successes collectively keeps our team strong and united—because when one of us advances, we all do.