• Creating effective operational flows in courier acquisition, planning, support, and fleet and partner relations management • Managing courier acquisition and relationships with courier companies • Making data-driven decisions for more accurate, efficient, safe, and optimal warehouse and last-mile operations • Monitoring of courier company key metrics • Maximizing business procedure efficiency • Ensuring the smooth operation of all systems and their alignment with our quality standards

• Have strong verbal and written communication skills in English • Are proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) • Have experience with last-mile and express logistics operations • Are a strong negotiator • Can identify the strengths and weaknesses of services and products • Can work with large amounts of data • Are located in Bogota