• Responding to customer and partner queries in a timely and accurate manner by phone, email, and chat • Making proactive outbound calls to our customers and partners • Sharing feature requests and effective solutions with the team • Collecting customer feedback and collaborating with product, sales, and marketing teams to improve services

• Are passionate about helping and communicating with people • Possess strong problem-solving and conflict management skills • Have strong written and verbal fluency in Turkic labguages and Russian