Yango Maps Privacy Policy

This is an old version of the document, which expired on March 29, 2023. The current version is available at: https://yandex.com/legal/yangomaps_privacy.

This Privacy Policy (the “Privacy Policy”) is designed to provide data subjects (individuals using the service) with information on the processing of their personal data (any information relating to them) in the context of Yango Maps service and mobile app (“Service”).

1. HOW TO CONTACT US?

1. Our Data Protection Officer can be contacted by email at dpo-yt@yango.com

2. You can reach our customer support team via the mobile app.

2. WHO IS PROCESSING YOUR PERSONAL DATA?

1. Your personal data are processed by MLU Africa B.V., Schiphol Boulevard 291, 1118 BH Schiphol, Netherlands (the “MLU Africa”).

MLU Africa acts, according to applicable laws, as “controller” – controllers determine the purposes and means of the processing of personal data.

3. WHAT PERSONAL DATA ARE PROCESSED, HOW, AND WHY?

1. MLU Africa processes personal data to provide the Service to its users; to comply with applicable laws; to market the Service; to improve the Service; to protect MLU Africa’s legal rights.

When doing so, MLU Africa relies on:

(1) the necessity of the processing for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

(2) the necessity of the processing of personal data to comply with its legal obligations;

(3) the necessity of the processing of personal data for the purposes of the legitimate interests pursued by MLU Africa.

In some cases, MLU Africa relies on (4) a consent of a data subject to process his or her personal data. In any case, you will be informed of the data collected and the purpose of the data collection. You will be able to withdraw your consent at any time by contacting us.

You can refuse to provide such consent and it will not affect your ability to use our apps.

We process your data until the purpose for processing them is achieved. We can continue processing your data if such processing is required by law or necessary to protect our rights and interests, as well as the rights and interests of third parties.

2. The legitimate interests of MLU Africa consist of:

(1) compliance with applicable laws and regulations;

(2) promoting the Service (except for the cases, where consent is required);

(3) improvement of the Service;

(4) protection of MLU Africa’s legal rights.

3. Categories of data we process, source of these data, and purposes of processing are as follows:

There are no general statutory or contractual requirements for data subjects to provide MLU Africa with personal data processed under this Privacy Policy.

4. DO WE SHARE OR TRANSFER YOUR PERSONAL DATA?

1. Your personal data are only shared with parties that:

• (a) Directly assist in providing the services within the app:

  Our affiliates providing authentication tools and data centers; and companies assisting us with customer support.

• (b) Are entitled to receive your data in accordance with the law:

  For example, if law enforcement authorities are duly entitled to do so.

• (c) Help us to improve our app:

  Advertising or device identifiers may be shared with companies providing us with advertisement or analytics services. Data about technical errors encountered while using our services are shared with our affiliates who are involved in developing our apps.

Advertising or device identifiers may be shared with companies providing us with advertisement or analytics services. Data about technical errors encountered while using our services are shared with our affiliates who are involved in developing our apps.

2. Parties we share your data with could be located in different countries.

Some of these countries do not provide the same level of data protection or data subjects’ rights as in the country where we provide the app. In such cases, we follow the necessary procedures to ensure that your rights are respected and your personal data are protected during and after the transfer. Such procedures may include (1) commitments through data protection agreements based on standard contractual clauses for data transfers issued by relevant authorities, and/or (2) additional contractual obligations based on our assessment of the local law of the country where your data are transferred and processed, and/or (3) registration or authorization of the transfer from competent data protection authority.

5. HOW CAN YOU ENFORCE YOUR RIGHTS?

1. Access

You always have access to your personal data. If you use authentication with a user name (login) and password, you can obtain a copy of all your data by following the instructions here: https://clck.ru/sF9uX. You can also use this link if you use authentication with a phone number, first name and second name by upgrading your account with a user name (login) and password.

2. Rectification

After you log into the app using our authentication tool, you can correct your personal data in the app. If it is not possible to correct the data from within the app, please contact our customer support team.

3. Erasure

After you log into the app using our authentication tool and upgrade your account with a user name (login) and password, you can erase your personal data from the app (https://clck.ru/sF9uX) or delete your account entirely (https://clck.ru/sF9Zr).

If you are using older versions of our authentication tool (just by phone number), to delete all your personal data, please send us a request via the app.

We have to keep certain data after you have deleted them from the app, including data required to be kept in accordance with the law or to protect our interests, in particular in the context of court proceedings. The ability to delete data may be limited by law or provisions related to freedom of expression and information.

4. Restriction of processing

You have the right to restrict the processing of your personal data in certain circumstances. For example, should you wish to correct your personal data, you can request via our customer support team that the processing of your data be restricted until such data have been rectified. Please contact our customer support team to proceed.

5. Portability

If your personal data has been processed by automated means based on your consent or based on a contract with us (e.g. in order to provide you with the features of the app), you have the right to receive such data in a structured, commonly used and machine-readable format. You can receive such data by logging into the app using our authentication tool and upgrading your account with a user name (login) and password and following the instructions here (https://clck.ru/sF9uX).

6. Objection

You have the right to object to the processing of your personal data should you consider that the processing violates your rights. Please bear in mind that the right to object can be exercised only if we are processing your data based on our legitimate interests.

7. Complaints

We are always ready to examine your complaints and suggestions. Please send them to our customer support team.

In addition, you can file a complaint with the relevant supervisory authority if you consider that your rights have been violated.

The list of the relevant supervisory authorities and their contact details can be found here (https://yango.com/legal/yango_list_of_sa).

8. Customer support

You can reach our customer support team via our apps.

6. HOW IS THIS DOCUMENT AMENDED?

We may inform you by any available means (push notifications in the app, SMS, or email) if this Privacy Policy is amended in a way that has a significant impact on your rights.

This would be the case, for example, if we were to add new categories of data to process or new purposes for which data are processed. You will receive a notification prior to any such amendments taking effect.

Date of publication: December 1, 2022.