TERMS OF USE FOR VEHICLE DRIVING SERVICES UNDER THE DRIVER TARIFF
- 1. GENERAL PROVISIONS
- 2. ACCESS TO THE DRIVER TARIFF
- 3. USER ELIGIBILITY REQUIREMENTS
- 4. DOCUMENTS TO BE HELD BY THE USER
- 5. SPECIAL INSURANCE REQUIREMENTS
- 6. VERIFICATION OF CUSTOMER DOCUMENTS AND CUSTOMER VEHICLE
- 7. RIGHT AND OBLIGATION TO REFUSE OR DISCONTINUE VEHICLE DRIVING SERVICES
- 8. PERFORMANCE OF VEHICLE DRIVING SERVICES
- 9. PROHIBITED CONDUCT
- 10. CANCELLATION, REFUSAL AND FEES
- 11. ACCIDENTS, INCIDENTS AND CLAIMS
- 12. USER’S LIABILITY
- 13. LIMITATION OF THE RIGHTHOLDER’S LIABILITY
- 14. GOVERNING LAW AND DISPUTES
- 15. AMENDMENTS
1. GENERAL PROVISIONS
1.1. These Terms of Use for Vehicle Driving Services under the Driver Tariff (“Terms”) govern the use by the User of certain functions of the Yango Pro application enabling the User to receive and perform requests for Vehicle Driving Services under the Driver tariff.
1.2. These Terms constitute an integral part of the License Agreement for Yango Pro for Mobile Devices available online at the relevant legal page of the Rightholder (“License Agreement”). Capitalized terms used but not defined in these Terms shall have the meanings given to them in the License Agreement.
1.3. By accepting these Terms, using the relevant functions of the Program, going online to receive requests under the Driver tariff, accepting such requests, or otherwise participating in the provision of Vehicle Driving Services, the User confirms that the User has read, understood and accepted these Terms in full, without any reservations or exceptions.
1.4. If the User does not accept these Terms in full, the User shall not use the Program to receive, accept or perform requests for Vehicle Driving Services under the Driver tariff.
1.5. For the purposes of these Terms:
1.5.1. “Driver tariff” means a tariff, option or functionality available through the Service and/or the Program under which a customer may place information on potential demand for services consisting of the driving by a driver of a Service Partner of a vehicle owned, possessed, used or otherwise lawfully provided by such customer to the destination specified by the customer.
1.5.2. “Vehicle Driving Services” means services provided by an Authorized Service Partner through its driver, consisting of the driving of a Customer Vehicle to the destination specified by the customer under the Driver tariff.
1.5.3. “Authorized Service Partner” means a Service Partner that has been authorized to arrange and provide Vehicle Driving Services under the Driver tariff and that has entered into the relevant agreement with the Rightholder and/or another person authorized by the Rightholder.
1.5.4. “Customer” means a person placing information through the Service on potential demand for Vehicle Driving Services under the Driver tariff.
1.5.5. “Customer Vehicle” means a vehicle owned, possessed, used or otherwise lawfully provided by the Customer for the purposes of receiving Vehicle Driving Services.
1.5.6. “User” means a person using the Program who may receive, accept and perform requests for Vehicle Driving Services under the Driver tariff, subject to these Terms.
1.6. Vehicle Driving Services are provided by the relevant Authorized Service Partner through the User acting as its driver, contractor, employee, representative or otherwise engaged person, as applicable. The Rightholder does not provide Vehicle Driving Services, does not employ the User for the purposes of providing Vehicle Driving Services, does not own, possess, operate, maintain or inspect Customer Vehicles, and is not a party to the agreement for the provision of Vehicle Driving Services between the Customer and the relevant Authorized Service Partner and/or User, as applicable.
1.7. The User acknowledges and agrees that the Driver tariff does not involve the provision by the Rightholder of transportation, taxi, passenger carriage, irregular passenger and baggage transportation by passenger car, chauffeur, forwarding, vehicle rental, insurance, vehicle inspection, technical maintenance or any similar services. The Rightholder acts solely as the provider of the Program and/or as an information and technological platform.
2. ACCESS TO THE DRIVER TARIFF
2.1. The User may receive, accept and perform requests under the Driver tariff only if all of the following conditions are met:
2.1.1. the User has entered into a valid agreement with an Authorized Service Partner for the provision of Vehicle Driving Services under the Driver tariff;
2.1.2. the Authorized Service Partner has confirmed to the Rightholder or to another person authorized by the Rightholder that the User is permitted to perform Vehicle Driving Services under the Driver tariff;
2.1.3. the User has been granted access to the relevant functionality of the Program;
2.1.4. the User satisfies the eligibility, document, insurance, medical, safety and other requirements set out in these Terms, the License Agreement, the rules of the Authorized Service Partner, and applicable law;
2.1.5. the User is included by name in the relevant list, register, insurance schedule, insurance declaration, policy endorsement or other document confirming the User’s inclusion in the special insurance coverage arranged or maintained by the Authorized Service Partner for the Driver tariff.
2.2. The Rightholder may, at any time, restrict, suspend or terminate the User’s access to the Driver tariff functionality if the Rightholder receives information that the User does not satisfy or no longer satisfies the requirements set out in these Terms, the License Agreement, the rules of the Authorized Service Partner or applicable law.
2.3. The User shall not accept or perform requests under the Driver tariff if the User does not have a valid agreement with an Authorized Service Partner specifically covering the Driver tariff.
2.4. The User shall not accept or perform requests under the Driver tariff if the User has not been included by name in the relevant special insurance coverage arranged or maintained by the Authorized Service Partner for the Driver tariff, where such coverage is required by these Terms, the Authorized Service Partner or applicable law.
2.5. Access to the Driver tariff functionality in the Program does not by itself confirm that the User is legally entitled to perform Vehicle Driving Services. The User shall independently ensure, before accepting each request, that the User satisfies all requirements applicable to the provision of Vehicle Driving Services.
3. USER ELIGIBILITY REQUIREMENTS
3.1. The User may perform Vehicle Driving Services only if the User:
3.1.1. has full legal capacity;
3.1.2. holds a valid driving license of the appropriate category required for driving the relevant Customer Vehicle under the laws of the Republic of Azerbaijan;
3.1.3. has at least two years of driving experience;
3.1.4. holds a valid identity document;
3.1.5. has completed a narcological examination and holds a valid document confirming completion of such examination, where such document is required by the Authorized Service Partner, the Rightholder, the insurer or applicable law;
3.1.6. is fit to drive and is not under the influence of alcohol, narcotic, psychotropic, toxic, sedative, impairing or other similar substances;
3.1.7. is not subject to any restriction, suspension, disqualification or prohibition that prevents or limits the User’s right to drive vehicles or provide Vehicle Driving Services;
3.1.8. satisfies all additional requirements established by the Authorized Service Partner, the insurer, the Rightholder and/or applicable law for the Driver tariff.
3.2. The User shall immediately stop accepting and performing requests under the Driver tariff if any of the requirements specified in Clause 3.1 ceases to be satisfied.
3.3. The User shall immediately notify the Authorized Service Partner of any circumstance that may affect the User’s eligibility to perform Vehicle Driving Services, including loss, expiry, suspension, revocation or restriction of the User’s driving licence, identity document, medical or narcological confirmation, insurance inclusion, or any other required document or status.
4. DOCUMENTS TO BE HELD BY THE USER
4.1. While performing Vehicle Driving Services, the User shall have in their possession valid originals or other legally acceptable forms of the following documents, where permitted by applicable law:
4.1.1. a valid driving license of the appropriate category required for driving the relevant Customer Vehicle;
4.1.2. a valid identity document;
4.1.3. a valid document confirming completion of a narcological examination, where such document is required by the Authorized Service Partner, the Rightholder, the insurer or applicable law;
4.1.4. confirmation that the User has been included by name in the special insurance coverage arranged or maintained by the Authorized Service Partner for the Driver tariff, where such confirmation is issued or made available to the User;
4.1.5. any document confirming the User’s relationship with the Authorized Service Partner, where such document is required by the Authorized Service Partner, the Rightholder, the insurer or applicable law;
4.1.6. any other document required under the laws of the Republic of Azerbaijan, these Terms, the rules of the Authorized Service Partner or the relevant insurance terms for the lawful performance of Vehicle Driving Services.
4.2. The User shall present the documents specified in Clause 4.1 to the Customer, the Authorized Service Partner, the Rightholder, competent authorities, insurers or other persons entitled to request such documents, where such presentation is required under applicable law, these Terms, the rules of the Authorized Service Partner or the relevant insurance terms.
4.3. The User shall ensure that all documents specified in Clause 4.1 remain valid, accurate, complete and up to date throughout the period during which the User has access to the Driver tariff functionality.
4.4. The User shall not accept or perform a request under the Driver tariff if any of the documents specified in Clause 4.1 is absent, invalid, expired, suspended, revoked, inaccurate, incomplete or otherwise insufficient.
5. SPECIAL INSURANCE REQUIREMENTS
5.1. The User acknowledges that Vehicle Driving Services under the Driver tariff may involve specific risks connected with the driving of a Customer Vehicle and interactions with Customers and third parties.
5.2. The User may perform Vehicle Driving Services only if the User is included by name in the special insurance coverage arranged or maintained by the Authorized Service Partner for the Driver tariff.
5.3. Such special insurance coverage may include, subject to the terms of the relevant insurance policy, coverage for harm to life and health and/or damage to property of third parties, including Customers using the Driver tariff.
5.4. The User shall comply with all requirements, limitations, exclusions, procedures and instructions applicable to such insurance coverage, including any requirements regarding:
5.4.1. eligibility of drivers;
5.4.2. driving experience;
5.4.3. medical or narcological examination;
5.4.4. document verification;
5.4.5. accident notification;
5.4.6. incident reporting;
5.4.7. cooperation with the insurer, the Authorized Service Partner, the Rightholder, Customers, competent authorities and other involved persons;
5.4.8. preservation of evidence, documents, photographs, records and other materials relating to an incident.
5.5. The User shall immediately notify the Authorized Service Partner of any road traffic accident, damage, injury, administrative offence, claim, demand, dispute, police stop, insurance event or other incident occurring during or in connection with Vehicle Driving Services.
5.6. The User shall not make any representation to the Customer that any specific loss, damage, fine, claim, liability or incident will be covered by insurance unless the User has been expressly authorized to make such representation by the Authorized Service Partner and the insurer.
5.7. The Rightholder does not provide insurance in respect of Vehicle Driving Services, does not issue insurance policies, does not guarantee the availability, validity, scope, sufficiency or applicability of any insurance coverage, and shall not be liable for any refusal, limitation, exclusion, suspension, invalidity or non-application of insurance coverage, except where such liability may not be excluded under mandatory applicable law.
6. VERIFICATION OF CUSTOMER DOCUMENTS AND CUSTOMER VEHICLE
6.1. Before commencing Vehicle Driving Services, the User shall request from the Customer and visually inspect, to the extent reasonably possible, the following documents relating to the Customer and the Customer Vehicle:
6.1.1. a document confirming the Customer’s identity;
6.1.2. the vehicle registration certificate for the Customer Vehicle;
6.1.3. a valid mandatory motor third-party liability insurance policy or other document confirming the existence of valid mandatory insurance required under the laws of the Republic of Azerbaijan for the operation of the Customer Vehicle;
6.1.4. a document issued by a competent authority or otherwise recognized under applicable law confirming that the Customer Vehicle has passed the required technical inspection, where such inspection and document are required under the laws of the Republic of Azerbaijan;
6.1.5. any other document required under the laws of the Republic of Azerbaijan for the lawful operation of the Customer Vehicle.
6.2. Before commencing Vehicle Driving Services, the User shall request that the Customer provide the Customer Vehicle and all accessories, devices and means required to access, unlock, start and operate the Customer Vehicle, including keys, key cards, access cards, alarm controls, immobilizer controls and any other necessary items.
6.3. Before commencing Vehicle Driving Services, the User shall visually inspect the Customer Vehicle to the extent reasonably possible without specialized equipment, including the general exterior condition of the Customer Vehicle and the operation or apparent availability of:
6.3.1. headlights, low beam and high beam lights;
6.3.2. position lights;
6.3.3. hazard lights;
6.3.4. brake lights;
6.3.5. braking system indicators;
6.3.6. tires;
6.3.7. mirrors;
6.3.8. windshield and wipers;
6.3.9. seat belts;
6.3.10. first-aid kit, fire extinguisher or other equipment required under the laws of the Republic of Azerbaijan.
6.4. The inspection referred to in Clause 6.3 shall be performed solely to enable the User to decide whether Vehicle Driving Services may be safely and lawfully commenced. Such inspection shall not constitute a technical inspection, diagnostic service, roadworthiness certification, insurance verification, legal due diligence, maintenance service or confirmation by the User, the Authorized Service Partner or the Rightholder that the Customer Vehicle is technically sound, roadworthy, insured, lawful or safe for operation.
6.5. The User shall not commence Vehicle Driving Services if:
6.5.1. the Customer fails or refuses to present any of the documents specified in Clause 6.1;
6.5.2. any document presented by the Customer appears to be absent, invalid, expired, inconsistent, incomplete, damaged, unreadable or otherwise insufficient for the lawful operation of the Customer Vehicle;
6.5.3. the Customer fails or refuses to provide the User with the Customer Vehicle, keys, access devices, documents, information or other items reasonably required to operate the Customer Vehicle;
6.5.4. the Customer Vehicle appears to be technically defective, unsafe, not roadworthy, not suitable for operation, not compliant with applicable legal requirements, or otherwise unsuitable for the provision of Vehicle Driving Services;
6.5.5. the Customer Vehicle is not covered by valid mandatory insurance required under the laws of the Republic of Azerbaijan, or the User has reasonable grounds to believe that such insurance is absent or invalid;
6.5.6. the Customer Vehicle contains or appears to contain prohibited, restricted, unlawful, dangerous or hazardous items, substances, goods or materials;
6.5.7. the Customer behaves unlawfully, aggressively, abusively, unsafely or otherwise in a manner that may endanger the User, the Customer, passengers, third parties, property or road safety;
6.5.8. the provision of Vehicle Driving Services may result in a violation of applicable law, these Terms, the rules of the Authorized Service Partner, road safety requirements, insurance requirements or requirements of competent authorities;
6.5.9. in any other case provided for by applicable law, these Terms, the License Agreement, the rules of the Authorized Service Partner or the conditions displayed in the Program or the Service interface.
7. RIGHT AND OBLIGATION TO REFUSE OR DISCONTINUE VEHICLE DRIVING SERVICES
7.1. The User shall refuse to commence Vehicle Driving Services where any circumstance specified in Clause 6.5 exists.
7.2. The User may discontinue Vehicle Driving Services after commencement if continuation of the services may create a risk to life, health, property, road safety, the Customer Vehicle, the User, the Customer, passengers or third parties, or may result in a violation of applicable law, these Terms, the rules of the Authorized Service Partner or insurance requirements.
7.3. The User shall refuse or discontinue Vehicle Driving Services if the User reasonably believes that the Customer Vehicle is being used for an unlawful, fraudulent, abusive or unsafe purpose.
7.4. Where the User refuses to commence or discontinues Vehicle Driving Services, the User shall, where technically possible and safe, record the reason for such refusal or discontinuation in the Program and notify the Authorized Service Partner in accordance with its procedures.
7.5. Refusal to commence or discontinuation of Vehicle Driving Services in accordance with these Terms shall not be deemed a breach by the User, provided that the User acts reasonably, in good faith, in accordance with these Terms, the rules of the Authorized Service Partner and applicable law.
8. PERFORMANCE OF VEHICLE DRIVING SERVICES
8.1. When performing Vehicle Driving Services, the User shall:
8.1.1. comply with the laws of the Republic of Azerbaijan, including road traffic rules and other requirements applicable to the operation of vehicles;
8.1.2. drive the Customer Vehicle carefully, prudently and safely;
8.1.3. use the Customer Vehicle only for the purpose of providing Vehicle Driving Services to the relevant Customer under the accepted request;
8.1.4. follow the route to the destination specified by the Customer, unless deviation is required for safety, road conditions, legal compliance, instructions of competent authorities or other reasonable circumstances;
8.1.5. comply with all reasonable instructions of the Customer relating to the Customer Vehicle, provided that such instructions do not conflict with applicable law, road safety requirements, these Terms, the rules of the Authorized Service Partner or insurance requirements;
8.1.6. not use the Customer Vehicle for personal purposes;
8.1.7. not transfer control of the Customer Vehicle to any other person;
8.1.8. not leave the Customer Vehicle unattended, except where necessary for safety, legal compliance or completion of the services;
8.1.9. not smoke in the Customer Vehicle unless expressly permitted by the Customer and applicable law;
8.1.10. not consume food or beverages in the Customer Vehicle unless reasonably necessary and permitted by the Customer;
8.1.11. not transport unauthorized persons, goods, items, animals or cargo in the Customer Vehicle;
8.1.12. not use the Customer Vehicle for racing, testing, training, towing, carriage of goods, commercial carriage, or any purpose other than the provision of Vehicle Driving Services;
8.1.13. immediately stop the Customer Vehicle in a safe location if continuation of driving may be unsafe or unlawful;
8.1.14. comply with instructions displayed in the Program, where such instructions do not conflict with applicable law or road safety requirements.
8.2. The User shall treat the Customer, passengers, third parties and the Customer Vehicle respectfully and carefully.
8.3. The User shall not make statements to the Customer that contradict these Terms, the terms applicable to Customers, the rules of the Authorized Service Partner or the platform role of the Rightholder.
9. PROHIBITED CONDUCT
9.1. The User shall not:
9.1.1. perform Vehicle Driving Services without a valid agreement with an Authorized Service Partner covering the Driver tariff;
9.1.2. perform Vehicle Driving Services if the User is not included by name in the required special insurance coverage arranged or maintained by the Authorized Service Partner;
9.1.3. perform Vehicle Driving Services without a valid driving licence of the appropriate category;
9.1.4. perform Vehicle Driving Services without at least two years of driving experience;
9.1.5. perform Vehicle Driving Services without completing the required narcological examination or without holding the required confirming document;
9.1.6. perform Vehicle Driving Services while under the influence of alcohol, narcotic, psychotropic, toxic, sedative, impairing or other similar substances;
9.1.7. perform Vehicle Driving Services while tired, ill or otherwise unfit to drive safely;
9.1.8. accept a request under the Driver tariff and transfer its performance to another person;
9.1.9. use another person’s account, profile, documents, insurance status or access to the Program;
9.1.10. allow another person to use the User’s account, profile, documents, insurance status or access to the Program;
9.1.11. commence Vehicle Driving Services without checking the Customer documents and Customer Vehicle as required by these Terms;
9.1.12. knowingly drive a Customer Vehicle that is unsafe, not roadworthy, uninsured, unlawfully possessed, unlawfully operated or otherwise non-compliant with applicable law;
9.1.13. use the Customer Vehicle for any purpose other than performing the accepted request;
9.1.14. conceal from the Authorized Service Partner, the Rightholder, the insurer or competent authorities any accident, damage, injury, claim, administrative offence, incident or other material circumstance connected with Vehicle Driving Services;
9.1.15. provide false, inaccurate, incomplete, misleading or outdated information or documents;
9.1.16. perform any action that may result in loss of insurance coverage or breach of insurance conditions;
9.1.17. otherwise violate these Terms, the License Agreement, the rules of the Authorized Service Partner, applicable law or instructions reasonably issued in connection with the Driver tariff.
10. CANCELLATION, REFUSAL AND FEES
10.1. The User acknowledges that requests under the Driver tariff may be cancelled by the Customer, the Authorized Service Partner, the Rightholder or automatically through the Program in accordance with the conditions displayed in the Program or Service interface.
10.2. Cancellation of requests under the Driver tariff may be subject to a cancellation fee, waiting fee or other applicable fee charged to the Customer in accordance with the conditions displayed in the Service interface.
10.3. The amount of any cancellation fee, waiting fee, payment for the User’s time, or other compensation payable to the User or the Authorized Service Partner shall be determined in accordance with the rules and arrangements applicable between the User and the Authorized Service Partner and/or the relevant conditions displayed in the Program.
10.4. The User shall not demand from the Customer any payment, cancellation fee, waiting fee, compensation, reimbursement or other amount outside the Program or outside the procedures established by the Authorized Service Partner, unless such payment is expressly permitted by the Authorized Service Partner and applicable law.
10.5. If Vehicle Driving Services cannot be commenced or are discontinued due to the Customer’s failure to present required documents, absence or invalidity of insurance, technical condition of the Customer Vehicle, failure to provide access to the Customer Vehicle, failure to provide keys or other circumstances attributable to the Customer, the User shall record the relevant reason in the Program where technically possible and act in accordance with the instructions of the Authorized Service Partner.
10.6. The Rightholder does not guarantee that any cancellation fee, waiting fee or other payment will be payable to the User in any particular case. Any payment arrangements with the User shall be governed by the agreement between the User and the Authorized Service Partner, unless otherwise expressly provided by mandatory applicable law.
11. ACCIDENTS, INCIDENTS AND CLAIMS
11.1. In the event of a road traffic accident, damage to the Customer Vehicle, harm to life or health, damage to property, police stop, administrative offence, insurance event, dispute with the Customer, or any other incident during or in connection with Vehicle Driving Services, the User shall:
11.1.1. immediately stop the Customer Vehicle in a safe location, where required or appropriate;
11.1.2. take reasonable measures to protect life, health, property and road safety;
11.1.3. comply with applicable law and instructions of competent authorities;
11.1.4. call emergency services and/or competent authorities where required by applicable law or circumstances;
11.1.5. immediately notify the Authorized Service Partner in accordance with its procedures;
11.1.6. notify the insurer or assist the Authorized Service Partner in notifying the insurer, where required by insurance terms;
11.1.7. record and preserve available information, documents, photographs, videos, contact details, explanations and other materials relating to the incident, where lawful and safe;
11.1.8. cooperate with the Authorized Service Partner, the Rightholder, the insurer, the Customer, competent authorities and other involved persons in connection with the incident.
11.2. The User shall not admit liability, settle claims, make promises of payment, waive rights, sign documents, or make statements to Customers, third parties, insurers or authorities in connection with an incident, except where required by applicable law or expressly authorized by the Authorized Service Partner.
11.3. The User shall be liable for failure to comply with incident reporting and cooperation requirements to the extent such failure causes or contributes to losses, fines, penalties, denial of insurance coverage or other adverse consequences.
12. USER’S LIABILITY
12.1. The User shall be responsible for compliance with these Terms, the License Agreement, the rules of the Authorized Service Partner, applicable law, road traffic rules, insurance requirements and instructions applicable to Vehicle Driving Services.
12.2. The User shall be solely responsible for any consequences arising out of or in connection with:
12.2.1. performance of Vehicle Driving Services without a valid agreement with an Authorized Service Partner covering the Driver tariff;
12.2.2. performance of Vehicle Driving Services without being included by name in the required special insurance coverage arranged or maintained by the Authorized Service Partner;
12.2.3. absence, invalidity, expiry, suspension, revocation, insufficiency or non-presentation of any document required from the User;
12.2.4. failure to satisfy the driving experience, medical, narcological, insurance or other eligibility requirements;
12.2.5. failure to verify the Customer documents and Customer Vehicle as required by these Terms;
12.2.6. commencement or continuation of Vehicle Driving Services despite circumstances requiring refusal or discontinuation;
12.2.7. unsafe, unlawful, careless, negligent or intentional conduct when driving the Customer Vehicle;
12.2.8. use of the Customer Vehicle for any purpose other than the provision of Vehicle Driving Services;
12.2.9. failure to comply with insurance requirements, accident reporting obligations or cooperation obligations;
12.2.10. provision of false, inaccurate, incomplete, misleading or outdated information or documents;
12.2.11. violation of these Terms, the License Agreement, the rules of the Authorized Service Partner or applicable law.
12.3. If, as a result of the User’s breach of these Terms, any claim, demand, fine, penalty, administrative sanction, loss, damage, cost or expense is imposed on or incurred by the Rightholder, an Authorized Service Partner, a Customer, an insurer or any third party, the User shall reimburse and hold harmless the relevant person from and against such claim, demand, fine, penalty, administrative sanction, loss, damage, cost or expense, including reasonable legal expenses, to the fullest extent permitted by applicable law.
12.4. The User acknowledges that breach of these Terms may result in restriction, suspension or termination of the User’s access to the Driver tariff functionality, the Program or other functions of the Program, without prejudice to any other rights or remedies available to the Rightholder, the Authorized Service Partner, the Customer, the insurer or any third party.
13. LIMITATION OF THE RIGHTHOLDER’S LIABILITY
13.1. The Rightholder provides the Program and/or relevant information and technological functionality and does not provide Vehicle Driving Services.
13.2. The Rightholder shall not be liable for obligations arising from agreements concluded between Customers, Authorized Service Partners and/or Users in connection with Vehicle Driving Services, except where such liability may not be excluded under mandatory applicable law.
13.3. The Rightholder shall not be liable for the provision, non-provision, improper provision, quality, safety, legality, timeliness or consequences of Vehicle Driving Services provided by the Authorized Service Partner through the User, except where such liability may not be excluded under mandatory applicable law.
13.4. The Rightholder shall not be liable for any road traffic accident, administrative offence, fine, penalty, damage to the Customer Vehicle, damage to property, harm to life or health, loss of items, delay, route deviation, insurance dispute, refusal of insurance coverage or other consequence arising out of or in connection with Vehicle Driving Services, except where such liability may not be excluded under mandatory applicable law.
13.5. The Rightholder does not guarantee that:
13.5.1. the Customer Vehicle is technically sound, roadworthy, insured, lawful or safe for operation;
13.5.2. the Customer has the right to allow the User to drive the Customer Vehicle;
13.5.3. the Customer’s documents are valid, accurate, sufficient or complete;
13.5.4. any insurance coverage will apply to any event arising in connection with Vehicle Driving Services;
13.5.5. the User will receive any particular number of requests, any particular income, any particular compensation or any particular payment for cancellations or waiting time.
13.6. The Rightholder shall not be deemed a carrier, taxi operator, passenger transportation provider, chauffeur service provider, vehicle operator, vehicle owner, vehicle possessor, vehicle keeper, insurer, insurance intermediary, transport dispatcher, employer of the User, employer of the Authorized Service Partner’s drivers, agent of the Customer, agent of the Authorized Service Partner, or party to the agreement for the provision of Vehicle Driving Services.
14. GOVERNING LAW AND DISPUTES
14.1. These Terms and any non-contractual obligations arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of the Republic of Azerbaijan, without regard to conflict of law provisions.
14.2. Any disputes arising out of or in connection with these Terms shall be resolved in accordance with the dispute resolution provisions of the License Agreement, unless otherwise required by mandatory applicable law.
15. AMENDMENTS
15.1. These Terms may be amended unilaterally in accordance with the procedure applicable to amendments of the License Agreement and/or other Regulatory Documents.
15.2. The amended version of these Terms shall come into effect once published, unless otherwise specified in the relevant publication.
15.3. The User’s continued use of the Driver tariff functionality after amendments to these Terms have come into effect shall constitute the User’s acceptance of the amended Terms.
Date of publication: 02.09.2026