City (Lusaka) from K20
The price of a given trip indicated in the service may change depending on transportation company rates, reduced or increased rates applied due to Rush Hour pricing, in cases specified in the Terms of Use, as well as due to stops during the ride at passenger's request, the route or destination being changed after the start of the ride, traffic situation, or in other cases. The price may change shall the option providing the User with the opportunity to suggest an increase (by 50% max.) or decrease (by 20 % max.) of the price of a given trip indicated in the service be available and applied as laid out in the Terms of Use.
A multiplier may be applied to ride fares during rush hours (high demand), as per the cases laid out in the Terms of Use.
There might be a pickup fee. A pickup fee will be added to the transport price and is calculated based on:
(1) the distance between the vehicle and the User's location and
(2) the time required for the vehicle to cover this distance.
There might be a request cancellation fee. A cancellation fee is charged in the following cases:
(1) the request is canceled by the service after the car has been dispatched or passenger no-show at the pickup location. The cancellation fee is calculated as the transport price for the time either from when the car actually arrived at the pickup point or the pickup time specified in the request information (whichever is the later) up to the moment the request is canceled, or it's equal to the minimum transport price for the corresponding service class. In the case of paid cancellations of requests to the airport, the city service class rate is applied, excluding the pickup fee, which is calculated as an out-of-city pickup according to the service class. In any event, the maximum cancellation fee will not exceed the cost of a ten-minute transport (including any free wait time included in the service class),
(2) cancellation in the service of a transport request with pickup fee 3 (three) minutes after confirmation in the service's interface. The cancellation fee for a transport request with a paid pickup is equal to the pickup fee,
(3) in other cases provided for by the Terms of Use of the service, depending on the user’s region.
The rates are valid until 30.04.2024.