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Riders
Drivers
Cities
Dakar
Mbour
Thies
Career
Partner
English
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Technical issues
Account error
Promo code isn't working
Managing bank cards
Issue with ride reports
Something else isn't working
Financial issues
Ride never took place
I was charged twice
Price changed
Unrecognized charge
Other issue
Driver or vehicle feedback
Issue with driver
Issue with car
Rides with children
Rides with pets
Positive feedback
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Safety
I was in a traffic accident
Dangerous driving or traffic violations
I feel unsafe
Lost items
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How it works
App settings
Add or delete account
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Requesting and paying for rides
Request a ride
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Tip your driver
Use promo codes
Get a ride receipt
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start earning now
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and
start earning now
Download
and take a ride
Download
and
take a ride
Wed Jan 28 2026 16:14:25 GMT+0300 (Moscow Standard Time)