Reliable Insurance Coverage with Yango – Protect Your Ride Today

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Ride with confidence — Yango's comprehensive insurance ensures protection for drivers, couriers, passengers, and parcels on every trip.

Whether you're behind the wheel or along for the ride, our transparent insurance plans provide peace of mind, so you can focus on the journey while Yango takes care of the rest.

Key Benefits

Accidental death coverage

up to PKR 1,000,000 for drivers, couriers and passengers

Permanent disability coverage

up to PKR 1,000,000 for drivers, couriers and passengers

Temporary disability coverage

compensation up to PKR 500,000 for drivers, couriers and passengers

Accident reimbursement

up to PKR 30,000 for medical emergencies for drivers, couriers and passengers

Mobile phone insurance

screen protection and theft cover, up to PKR 20,000, exclusively for drivers and couriers

Free value-added services

24/7 doctor helpline, lab discounts, online shopping vouchers, and free medicine delivery for drivers, couriers and passengers

Parcel Insurance

up to PKR 10,000 for every parcel delivery

Rickshaw/Bike

Accidental Death
300,000 PKR
Permanent Disability
300,000 PKR
Temporary Disability
150,000 PKR
Accident Reimbursement
10,000 PKR
Mobile Screen Protection (only for drivers)
4,000 PKR
Theft (only for drivers)
8,000 PKR

Insurance Plans

Car

Accidental Death
1,000,000 PKR
Permanent Disability
1,000,000 PKR
Temporary Disability
500,000 PKR
Accident Reimbursement
30,000 PKR
Mobile Screen Protection (only for drivers)
10,000 PKR
Theft (only for drivers)
20,000 PKR

Coverage details

For drivers, couriers & passengers Personal accident insurance covers a driver, courier and up to 4 passengers per ride

Mobile phone insurance Only one mobile phone insure per driver, courier. Coverage lasts for one month from the date of the last accepted ride.

Age eligibility Available for drivers, couriers aged 18 to 70 years and passengers aged 1 to 70 years.

Parcel Delivery Parcels up to PKR 10,000 per delivery are covered as part of Insurance.

How to Make a Claim

1

Submit Сlaims

Call Waada UAN at 021-111-992-232 or email claims@waada.pk.

2

Processing Time

Claims are settled within 48 to 72 hours after all required documents are submitted.

3

Payment

Directly sent to your e-wallet or bank account in PKR

Documents Required for Personal Accidental and Mobile Protection

The onus of proof shall lie on the claimant. Documents could include:
- CNIC front & back.
- FIR and/or Medicolegal report in case of accident, violence or suspected suicide
- Death certificate issued by authorized government body.
- Post-mortem report (if available)
- Heir-ship certificate to establish claimant title
- Guardianship certificate if beneficiary is minor
- Signed claimant statement FIR of the incident
- Blocked IMEI report from PTA
- Confirmation from PTA regarding permanent blocking of the phone IMEI
- Copy of CNIC of the active policy holder

Exclusions

Personal Accident Exclusions Self-inflicted injury, participation in criminal acts, and war-related activities.

Mobile Insurance Exclusions Losses from existing faults, non-PTA-approved phones, and damage outside of screen protection.

Frequently asked questions

When does the insurance coverage starts?

How to make a claim?

What documents are required for claims?

Under what conditions the claim will not be paid?

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*Insurance is underwritten by Alpha Insurance Company Limited or other approved underwriters. Terms and conditions apply.

Insuring your ride, ensuring your safety