Rides with pets

If you're traveling with a pet, select the Pet Transport option. You can find it by tapping the service class. If this option isn't in the menu, call the driver and ask if they can accommodate your request.

If you have a small pet, make sure they're in a carrier. If you have a large dog, make sure they're muzzled and you have something to cover the seat with so it doesn't get dirty.

Did you follow our instructions but still couldn't ride? Tell us what happened and we'll be happy to help.

To contact Support, use the in-app chat or email support@yango.com