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Technical issues
Account error
Promo code isn't working
Managing bank cards
Issue with ride reports
Something else isn't working
Financial issues
Ride never took place
I was charged twice
Price changed
Unrecognized charge
Other issue
Driver or vehicle feedback
Issue with driver
Issue with car
Rides with children
Rides with pets
Positive feedback
Other issue
Safety
I was in a traffic accident
Dangerous driving or traffic violations
I feel unsafe
Lost items
Phone
Other
FAQ
How it works
App settings
Add or delete account
Add or delete a card
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Use promo codes
Get a ride receipt
Safety
New features
Partnerships

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Technical issues

Financial issues

Driver or vehicle feedback

Safety

Lost items

FAQ