Question 1

How do I get my first ride free on Yango?

Accepted Answer

Download the app, sign up, and select your destination. Then, enter the promo codes for your first free ride.

Question 2

What is the promo code for the first ride in Yango?

Accepted Answer

The promo code for the first ride free is _____

Question 3

How do I order a ride?

Accepted Answer

Download Yango on iOS or Android, sign up, enter your destination, and select the service class option. Yango is one of the best ride hailing services for seamless rides in Ghana.

Question 4

What if I don't know where to drive and know only the address?

Accepted Answer

No problem! Book a ride on Yango, and a vetted, professional driver will take you to your destination.

Question 5

How much do the rides cost?

Accepted Answer

The cost depends on several factors, mainly the distance and level of demand within your route. Yango allows you to order a ride hailing car at affordable prices.

Question 6

What if I have a conflict with a driver?

Accepted Answer

You can submit any complaints or concerns about a driver to our support team, and we’ll meticulously review the issue to give you a desirable solution.

Question 7

Can I track my location while going to my destination point?

Accepted Answer

You can track your real-time location using the app. You’ll get a live picture of the route from your location to the destination.

Question 8

How do I leave tips for the driver?

Accepted Answer

You can set a standard tip amount by heading to the app menu > Payment method > Default tip and setting the amount. You can change the tip amount at any time or the end of a ride when you rate the driver. You can also decide not to leave tips if you had a negative experience.

New level of rides in Ghana with Yango

More than just a taxi

You can find us in Accra and Kumasi

Make every trip comfortable

Service classes

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Frequently asked questions