Request a ride
- Enter the pickup address. If the address is already there by default, tap Where.
To choose a different address, tap Change address or move the pin on the map.
- Enter your destination address to see the ride fare upfront.
You can add up to 3 additional stops (tap ). They must be added before you confirm the ride request.
- Choose a service class and payment method.
After you request a ride, you can change the payment method from cash to card. If there are several cards linked to your account, you can choose any of them. Just tapat the bottom of the screen.
- You can add additional ride information.
Include anything special you need in “Options”, for example, a child safety seat or a car with climate control. Certain Options come at an extra charge and may vary depending on location.
You can also leave a comment for the driver. For example, you might say “Wait for me at the gate ” to make it easier for them to find you.
Tap Request ride.
Rate your driver after the ride. A driver's rating determines if they can continue driving with us.
To cancel a ride, tapat the bottom of the screen.
You can also cancel a ride by calling the taxi company directly. The number is available in the ride menu ().
Please note that you will be charged a fee if you cancel a ride request after the car has arrived.