• Developing and executing comprehensive launch plans tailored to local markets
• Leading cross-functional teams to ensure smooth rollouts and efficient resource allocation
• Coordinating with local stakeholders, including city officials and partners, to establish partnerships and ensure regulatory compliance
• Setting up and optimizing operational infrastructure, including driver onboarding, partnerships, and customer service capabilities
• Monitoring KPIs during and post-launch to ensure service quality and user satisfaction
• Designing and implementing localized campaigns for user acquisition and brand awareness in collaboration with the marketing team
• Building strong relationships with drivers, riders, restaurants, and partners to drive adoption and loyalty
• Gathering feedback from users and partners to improve service offerings and address market-specific needs
• Analyzing market trends, competition, and customer behavior to inform launch strategies
• Providing reports on launch performance and identifying scalable best practices for future markets